Delivery Information Summary
- We aim to deliver all orders within 5-7 working days from receipt of order.
- Next day delivery is available at an extra charge per pallet.
- Deliveries will be made by a third party courier with a 18-24 ton vehicle using a tail lift and manual pump truck therefore we advise this will be a kerbside drop only.
- Deliveries can be made anytime between 8am and 6pm and we request that someone is present to sign for the delivery.
- Please ensure the route to your property is accessible to a 18-24 ton vehicle. Where access is unsuitable for this size vehicle please call our sales team for advice.
- Any failed deliveries which require redelivering will incur a charge.
Delivery FAQs
- How can I check if I’m eligible for free delivery?
You can check your eligibility during the checkout process; enter your postcode and check delivery details.
- How long does standard delivery take?
We aim to deliver all orders within 5-7 working days from dispatch of your order
- When should I place my order to qualify for next-day delivery?
Any next day deliveries need to be placed before midday Monday to Thursday. Next Day deliveries placed on a Friday before midday will be delivered the following Monday (excluding Bank Holidays – then the delivery will be on the Tuesday). The next day delivery is a premium delivery
- What are the delivery hours for standard deliveries?
Standard deliveries can arrive between the hours of 7.00am and 6.00pm unless you have chosen a timed delivery please call us to discuss timed delivery costs. Timed deliveries should arrive within the hours requested. If your delivery arrives early and you accept it without speaking to us first, we are unable to refund the timed delivery charge
- How will my delivery arrive?
The delivery will not arrive on a Hiab vehicle, so cannot be craned off. All deliveries are made with a tail lift offload.
If you are ordering a large quantity (10 tonnes or more) we can sometimes arrange alternative offload so please call us to discuss
- Can I arrange for someone else to sign for the delivery on my behalf?
Yes, you can arrange for someone to receive and sign for the materials on your behalf.
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Delivery FAQ’s
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Delivery Information
Questions?
Contact our Sales Team on 01782 541605